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Service designer and specialist in qualitative research, he has been working in the area for over 10 years, placing customer needs at the center of the strategies designed, as well as people’s needs. He graduated in Strategic Design and Psychoanalysis, bringing the technical skill of service design and strategy, with the sensitivity of listening and empathy for users/people.

Service designer and specialist in qualitative research, she works by bringing the needs of customers to the center of the strategies designed, as well as the needs of people. Graduated in Strategic Design at Unisinos/RS + ENSAD/Paris, and also in Psychoanalysis at CEP/São Paulo, bringing the technical skill of service design and strategy, with the sensitivity of listening and empathy for users/people.

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